Privacy Policy

Last Updated: 2024-06-01

Welcome to the Demetra app, operated by Demetra Fondsmæglerselskab A/S ("we", "our", or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our app, "Demetra".

1. Information We Collect

1.1 Personal Information

• When you register for an account or subscribe to our services through our website, we collect personal information such as your name, email address, phone number, payment details, and any other information you provide during registration.

1.2 Usage Data

• We collect information about your interactions with the app, including the pages you visit, the time and duration of your visits, and other usage statistics.

1.3 Device Information

• We collect information about the device you use to access our app, including the device's IP address, operating system, device type, and unique device identifiers.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

• We use your personal information to operate and maintain the app, process your subscriptions, provide customer support, and improve our services.

2.2 Communication

• We may use your contact information to send you updates, promotional materials, and other information related to our services. You can opt-out of receiving promotional communications at any time.

2.3 Analytics

• We use analytics tools to understand how users interact with our app and to improve user experience.

2.4 Compliance and Legal Obligations

• We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

3.1 Service Providers

• We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.

3.2 Legal Requirements

• We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.